Planning to do SAP CRM Functional

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Dear All


I am a Sales Professional with 4 yrs of exp. I am planning to do SAP CRM functional and want to develop my career in it. Therefore I request you all to kindly suggest me what should I do to and suggest me any good text book for the same.


As, I am absolutely new for this field please suggest me what else need to be done to excel in this.




Gautam Roy